Frequently Asked Questions
Everything you need to know about our luxury timepieces and fine jewelry.
What is the typical shipping timeframe for domestic orders?
All domestic orders are shipped via insured overnight or two-day delivery. Orders for in-stock items placed before 2:00 PM PT are typically processed the same business day.
Do you offer international shipping?
Yes, we ship to many countries worldwide using secure, insured international carriers. Please note that customers are responsible for any applicable customs duties and taxes upon arrival.
What is your return policy for online purchases?
We offer a 10-day return policy for a full refund on most unworn jewelry and timepieces, provided they are in original condition with all packaging and documentation intact.
Are the watches sold on your site covered by a warranty?
As an authorized dealer for all brands we carry, every new timepiece comes with a full manufacturer's international warranty. Pre-owned items include a Topper Fine Jewelers limited warranty.
Do you offer financing options for larger purchases?
Yes, we partner with specialized financing providers to offer flexible payment plans. You can select the financing option at checkout to view your eligibility and terms.
Can I trade in my current watch toward a new purchase?
Absolutely. We have a robust trade-in program. Simply contact our team with the details of your timepiece for a professional valuation and credit toward your next acquisition.